Our website displays the prices of our products in United States Dollar (USD). You will need to convert the pricing to your local currency if shopping from abroad.
All our payments by payment cards are processed via PayPal which delivers one of the most secure payment platforms in the world. Your payment for any purchase is processed securely by PayPal.
We accept payments in the form of Visa, MasterCard, Discover, and PayPal only. We will not accept any other forms of payment other than those listed above. All sensitive information sent between your computer and PayPal systems is automatically encrypted, ensuring your information is kept private.
Shipping time: International delivery usually takes about 15–30 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 business days to arrive at their destination but can take longer from time to time.
Processing time: Due to high volume orders and the custom nature of the production process, processing time can take up to 10 days.
As soon as your order has shipped out, you will receive a confirmation email with your tracking number.
All our payments by payment cards are processed via PayPal which delivers one of the most secure payment platforms in the world. Your payment for any purchase is processed securely by PayPal.
All sensitive information sent between your computer and PayPal systems is automatically encrypted, ensuring your information is kept private.
Customs fees depend on the laws of your country. Our experience is that in the majority of cases you are not required to pay any customs fees. We mark all our orders as low-value gifts. Moreover, we send larger orders in separate packages to avoid such charges.
YES. No matter where you live, we ship our products all over the world.
We have warehouses in the USA, UK, and China.
We recommend you to track your package with USPS if you are in the US, or 17TRACK for other countries.
Track with USPS
Track with 17TRACK
Note: Generally, after the sender ships your package, it will be processed by the carrier, then they scan and enter the tracking information. There might be a delay between these scanning events and tracking availability in their system. Usually, it takes 5-10 days for processing and it takes sometimes longer depending on how fast the postal services are processing shipments, therefore the tracking information may not appear online immediately.
Generally, after the sender ships your package, it will be processed by the carrier, then they scan and enter the tracking information. There might be a delay between these scanning events and tracking availability in their system. Usually, it takes 5-10 days for processing and it takes sometimes longer depending on how fast the postal services are processing shipments, therefore the tracking information may not appear online immediately, please try to track again later.
We look forward to helping you with your inquiry. We respond to email messages in the order that they are received, and will respond to your email as quickly as possible. Contact us now
Please note that we do not offer refunds or exchanges unless you have received a damaged item. Please make sure to carefully review your order before finalizing your purchase. Due to the production method we use for all of our products, we cannot accept returns unless the item is proven damaged/defective.
If the product you received is wrong or defective, please contact us as soon as possible and kindly provide us with your full name, order number, and a brief explanation of the issue. Contact us now
We may have sent your items in separate parcels so please check your emails to see if any of your items will be arriving separately. If an item is missing, please contact us with your order number, the missing item’s product title, and photos of the package showing the shipping label.
You must report any problem related to your order before 30 days after your order has been shipped. If a claim is not submitted within the pre-required time, unfortunately, there’s nothing we can do to help you.
If your order hasn’t been processed yet, we will help you to change the items you wish to replace.
Cancellation of an order is possible as long as the order hasn’t been shipped yet. A cancellation fee of 10% is charged to a customer who wants to cancel their order. Cancellation of an order is not possible for orders that have already been shipped.
Please bear in mind that product images are for illustrative purposes only and may differ from the actual product. Due to differences in monitors, the colors of products may also appear different from those shown on the site. Most of the product images shown are not REAL product photos, but templates and mockups to showcase our designs. Please handle your expectations.